Support software
that adapts to you
Hydra combines support, CRM, automation, and AI in one platform — then configures itself around how your team actually works. Describe what you need and it builds it.
14 days free · 30-day money-back guarantee
Platform
Everything in one place
From first contact to loyal customer — Hydra handles the full journey without stitching together five different tools.
AI Support Bot
A knowledge-powered bot handles common questions instantly. Configurable tone, tools, and escalation logic — no prompt engineering required.
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Agent Inbox
Three-column inbox with real-time conversations, channel routing, bot co-pilot suggestions, and one-click escalation to tickets.
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CRM & Lifecycle
Track contacts and accounts from prospect to loyal customer. Full lifecycle history, health scores, and onboarding plans in one place.
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Workflow Automation
Describe a workflow in plain English. Hydra designs, tests it in a sandbox, and deploys when you approve. No YAML, no drag-and-drop.
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Knowledge Base
One source for everything your team and bot know. Articles power AI answers, ground bot responses with citations, and stay versioned as your product changes.
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Analytics & Mini-Apps
Built-in support and lifecycle analytics, plus an AI mini-app builder that generates custom dashboards from a plain-English description.
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How it works
From zero to configured
in minutes, not months
01
Describe your business
Answer a few questions about your team, workflow, and goals. Hydra's onboarding AI listens and builds a complete picture of how you operate — no lengthy setup forms.
02
Hydra configures itself
Based on your answers, Hydra generates your workspace — bot personality, navigation, ticket fields, and default workflows. All in seconds, shown as a preview before going live.
03
Refine with plain English
Need a change? Just describe it to the AI admin. It drafts the update, shows you a diff, and deploys only when you approve. The platform evolves as your business does.
Pricing
Simple, transparent pricing
Start free. Upgrade when your team grows.
Starter
Everything you need to run support at a small business.
- ✓2 agent seats
- ✓500 bot conversations / month
- ✓Then $0.35 per additional conversation
- ✓3 knowledge sources
- ✓Tickets & shared inbox
- ✓Contact directory
- ✓Flows & automations
- ✓Reports & analytics
Growth
Add CRM, custom mini-apps, and unlimited flows.
- ✓10 agent seats
- ✓2,000 bot conversations / month
- ✓Then $0.25 per additional conversation
- ✓Unlimited knowledge sources
- ✓Unlimited flows
- ✓Full CRM (accounts, leads, lifecycle)
- ✓Mini-app builder
- ✓Custom dashboards
- ✓Email support, 24h response
Scale
High volume, API access, priority SLA.
- ✓Unlimited agent seats
- ✓8,000 bot conversations / month
- ✓Then $0.18 per additional conversation
- ✓Unlimited flows & knowledge
- ✓API access & inbound adapters
- ✓Advanced analytics
- ✓Priority SLA, 4h response
- ✓Custom onboarding
14-day free trial on every plan · Card required · 30-day money-back guarantee on any plan · Pricing in USD
A bot conversation is one widget chat session — the bot can send many replies inside it; it still counts as one. Overage is billed on the same Stripe invoice as your subscription, only if you exceed your plan's included quota in a billing period.
Comparing Hydra to Intercom · Zendesk · HubSpot · Salesforce
Done-For-You
$399/mo — I set it up for you personally
Scale plan plus hands-on onboarding: I build your bots, import your knowledge, wire up integrations, and stay on call through launch. For teams that want Hydra running in a week without touching the admin.
Get started
Try Hydra free for 14 days
Spin up your workspace in minutes. Full Growth tier during the trial — inbox, CRM, flows, mini-apps. Downgrade or cancel any time before day 15.
Card required at signup · No charges until day 15 · 30-day money-back guarantee